Scottish & Southern Electricity Networks (SSEN) commissioned Social Market Research to undertake a survey of customers on their Priority Services Register or PSR. The survey is based on telephone interviews with 600 PSR customers, with fieldwork undertaken between 18 February 2017 and 7 March 2017. The survey revealed 56% listed ‘reassurance’ as the most important [...]
In the wake of the 2015 general election Social Market Research conducted a survey on political and social attitudes in Northern Ireland which is due to be published soon. Already some of the results of the survey have been published and these include: 53% of people in Northern Ireland support gay marriage. 43% of people [...]
Social Market Research (SMR) have conducted a series of focus groups to provide research evidence into the handling of public hospital complaints in Ireland. The research was commissioned by the Office of the Ombudsman and published in the investigative report: "Learning to Get Better". An investigation by the ombudsman into how public hospitals handle complaints. [...]
Social Market Research have been appointed to conduct a survey in Northern Ireland assessing people's opinions and feelings of engagement in the recent UK parliamentary elections.
Scottish and Southern Energy Power Distribution (SSEPD) appointed Social Market Research (SMR) to conduct a customer and stakeholder engagement programme to support and inform its RIO-ED1 Business Plan for the period 1 April 2015 to 31 March 2023. A total of 117 customers and stakeholders took part in focus groups and depth one-to-one interviews with [...]
